Gran Hotel Stella Maris Urban Resort & Conventions, Salvador

The hotel has great amenities and a beautiful setting, but the maintenance issues and uncleanliness really detracted from the experience. The dining options were overpriced and not very tasty. Overall, I expected more considering the facilities and location.

My experience at this hotel was quite frustrating. While the location is decent and offers good facilities, I encountered major issues with staff communication and maintenance. The rooms were old and left much to be desired, which significantly impacted my overall stay. It’s clear that this hotel needs a lot of improvement to truly be comfortable and inviting.

I stayed at this hotel for a few days, and I was really let down by the condition of the place. The location was one of the better aspects, being close to the airport, but the hotel itself really needs some serious cleaning and maintenance. The staff seemed overwhelmed and were not very trained, which made our experience less pleasant. Overall, it's not a place I would recommend based on my experience.

My experience at the hotel was quite disappointing. The check-in process took forever, resembling a visit to the DMV, which is not what I expect when arriving at a hotel. Additionally, the rooms were very outdated, lacking proper bedding, and overall cleanliness was an issue. The only positive takeaway was the hotel’s location, which is convenient. However, the poor service and amenities just did not justify the price.

My stay at this hotel was quite disappointing overall. While the location seemed decent and the potential for nice amenities was there, the cleanliness and maintenance issues were hard to overlook. I found the dining options lacking, and the staff did not meet my expectations during my visit. The hotel has a lot of room for improvement.